Customer Service – ZOPETI

Welcome to the ZOPETI Customer Service Center. We’re dedicated to making your shopping experience smooth, reliable, and enjoyable. Whether you have questions about your order, need help with a return, or want guidance on choosing the right pet care products, our support team is here for you.

How to Reach Us

Our friendly support team is available by email for all inquiries. We respond to most messages within 24–48 business hours.

📧 zopeti.help@gmail.com
📍 ZOPETI
5 Rue de Castiglione
75001 Paris, France

Our Customer Promise

• Fast and clear communication
• Professional support for every order
• Accurate, on-time deliveries across France and the EU
• Fair, transparent, and customer-friendly return policies
• Dedicated assistance for pet owners and caregivers

Need Help With Your Order?

Here are quick links to our most requested support pages:

• Shipping & Delivery
• Refund Policy
• Terms & Conditions
• Contact Us

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (CET)
Saturday & Sunday: Closed

Thank you for choosing ZOPETI — where customer care, trust, and your pet’s well-being always come first.